Is your CRM solution integrated within your call center software?
Can you update CRM data from call center solution itself?
If not, get the Call Center CRM Integration service today, itself an integrate both of these solutions to access within a single screen. It will empower your staff with flexible and convenient option of using and managing both solutions from a single window. This will increase productivity of staff amazingly as well as it will bestow a lot of other benefits.
Want to learn how? Visit http://www.elisiontec.com/crm-callcenter-integration/ for more details.